GetSilly.com Guarantee

All products carry a 30-day money-back guarantee! With the exception of inflatable or personalized items. ______________________________________________________________________________ PLEASE NOTE: SAME DAY SHIPPING BLACKOUT PERIOD FOR SHIPPING IS DECEMBER 1 TO 31. Due to the high volume of orders during the Holiday Season. Your order is processed and shipped within a 24 hour period during this time frame. . ******************************************************************************************************************** FREE USPS Ground Shipping for ALL regular orders over $29.99, can not be combined with any other offer including coupons. If multiple discounts are placed on the order the higher value discount will be applied. This applies to USA continental 48 only (please read shipping information) and does not apply to AK, HI and foreign orders or Wedding Favors and Pedal Car orders. ******************************************************************************************************************** SAME DAY SHIPPING (MON-FRI) APPLIES TO ALL FEDEX, EXPRESS AND PRIORITY ORDERS EXCEPT WHERE PERSONALIZATION AND GIFT WRAPPING IS REQUIRED. THAT USUALLY TAKES AN EXTRA DAY BEFORE IT SHIPS. STANDARD SHIPPING MAY SHIP THE SAME DAY, BUT WE RESERVE THE RIGHT TO SHIP WITHIN 2 TO 3 BUSINESS DAYS AFTER THE ORDER IS PLACED. IF YOU HAVE SELECTED STANDARD SHIPPING AS YOUR SHIPPING METHOD, PLEASE COUNT ON A FULL 7 TO 10 BUSINESS DAY DELIVERY. DON'T ASSUME THAT 6 BUSINESS DAYS IS ENOUGH FOR IT TO GET TO YOUR DESTINATION. ALL SHIPPING DAYS ARE COUNTED AS BUSINESS DAYS, DO NOT COUNT WEEKEND OR HOLIDAYS. THAT WOULD BE A MISTAKE AND THE POSSIBILITY OF YOUR ORDER NOT ARRIVING ON TIME. ********************************************************************************************************************

All Priority, Express and Premium orders are still shipped SAME DAY during this time.

Please NOTE: that as of March 1, 2008 our shipping methods time table has changed from Priority 2 to 3 business day delivery are now 4 to 6 Business Day Delivery. And our Express shipping method 1 to 2 business day delivery are NOW 2 to 3 Business Day Delivery.

You must state in the comments area of the order form the DATE you need your order by. This way we can let you know if we can fulfill the order by the time required or let you know if the order will reach the destination in time by the shipping method that you selected and suggest that you change your shipping method so it will reach you in time for your occasion. If this date is omitted and your order does not reach you in time for some reason and you have refused the order for this reason, you will be charged for the shipping expense incurred with the order and a 50% restocking fee, no exceptions. ******************************************************************************************************* ___________________________________________________________________________________ Shipping

Same day shipping is available (Monday thru Friday, with the exception of weekends and holidays) on all in stock items sent via USPS Priority and USPS Express Mail or Fedex Premium . You will be notified by our customer service department via email if an item is depleted or is in transit. Please note that the shipping charges stated are for the 48 continental USA, excluding Hawaii and Alaska. There is an additional shipping charge of 100% of the regular shipping charges calculated will be added to orders going to Hawaii and Alaska only. For example if the the system calculates $25.00 for shipping charges your shipping charge for Hawaii and Alaska would be $50.00 depending upon what shipping method that you have chosen.

Please note although your product has shipped the same day as the order was processed you should not calculate the day the order was processed as being a business day. To calculate when you will receive an item, you need to consider the availability of the items you are ordering as well as the shipping option you select. Since we ship product the same business day, your shipping time would be Next Business Day + Shipping Time = Total Delivery Time

THE BELOW QUOTED SHIPPING PRICES ARE EXAMPLES OF THE CURRENT SHIPPING CHARGES AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. (no exceptions).

SHIPPING & HANDLING FEES

Standard

Delivery Time Frame is 7 - 10 Business Days

$0.01 - $9.99 = $5.95 $10.00 - $24.99 = $7.95 $25.00 - $49.99 = $9.95 $50.00 - $74.99 = $11.95 $75.00 - $99.99 = $13.95 $100.00 - $149.99 = $15.95 $150.00 - $199.99 = $17.95 $200.00 plus is 10% of Order

Priority

Deliver Time is 4-6 Business Days

$0.01 - $9.99 = $10.95 $10.00 - $24.99 = $12.95 $25.00 - $49.99 = $14.95 $50.00 - $74.99 = $16.95 $75.00 - $99.99 = $18.95 $100.00 - $149.99 = $20.95 $150.00 - $199.99 = $22.95 $200.00 plus is 12% of Order



Express

Delivery Time Frame is 2-3 Business Days

$0.01 - $9.99 = $24.95 $10.00 - $24.99 = $26.95 $25.00 - $49.99 = $28.95 $50.00 - $74.99 = $30.95 $75.00 - $99.99 = $32.95 $100.00 - $149.99 = $34.95 $150.00 - $199.99 = $36.95 $200.00 plus 20% of Order

Premium Over Night (available Monday through Thursday ONLY, NO SATURDAY DELIVERY)

Delivery Time Frame is 1 Business Day

$0.01 - $9.99 = $37.95 $10.00 - $24.99 = $39.95 $25.00 - $49.99 = $41.95 $50.00 - $74.99 = $43.95 $75.00 - $99.99 = $45.95 $100.00 - $149.99 = $47.95 $150.00 - $199.99 = $49.95 $200.00 plus 25% of Order

If an item has just gone out of stock at the time of the order, we reserve the right to substitute a similar product of same or greater value in order to process the order through for same day shipping, unless stated in the comments area of the order form that you want that item and only that item and or no substitutions please otherwise cancel.

If you need the items in an order for a specific time and date, please include that information in the comments area of the order form. This way we can tell you whether or not we can comply with the time frame requested on the order and suggest that you change your shipping option Express Mail or Fedex Premium to make sure that it arrives in time for your occasion. If you did not specify a date at the time the order was placed. We will not be held responsible if the order is received after the date it was needed by. A 50% restocking fee will be applied and shipping handling charges will be deducted from the order total, if the order is returned. We do our very best to ship all orders same day and that all depends on the time the order is received at our facility and if the items are in stock at the time the order was placed.

We ship by USPS Standard, Priority, Express and Fedex Premium. Pedal cars and Wedding Favors are shipped via 7 to 10 day Fedex or UPS Ground only, standard shipping charges with prevail unless otherwise stated, no exceptions. Sorry, we do not use existing Fedex or UPS accounts for shipping an order to process the order.

Returned Merchandise and Cancellations:

Please take notice that we can NOT accept any returns on inflatables, Food Products such as Candy Favors, Pops, Pasta or personalized items.

At the time of placing the order we ask you to tell us in the comments area of the order form what date you need the order by. If for some reason your order did not state the date needed by in the comments area of the order form and your items did not reach its destination by the date required. We can NOT be held responsible. If the order is returned it will be subject to a 50% restocking fee minus the shipping and handling charge.

Here are a few basic requirements for returns:

Items must be received in new and unused condition and not missing any items (including the original packaging).

Any return received with missing items or without original packaging will not be credited.

Items must be received in the original unopened and factory sealed package. (Please look at item carefully before opening the factory sealed packaging.)

Returns are not permitted on any personal adult merchandise including personal lubricants and massages. ****************************************************************************************************************** All ORDER Cancellations must be made in writing and sent to CustomerCareCenter@1800getsilly.com with the date of the order and order number. You will be sent a email confirmation number confirming your request for cancellation.

Returning Process: All returns accompanied by the the appropriate RMA number will be refunded to the original credit card on the 15th or 30th day of the month when our refunds cycles are run, please allow two credit cycles in order for the proper credit to be applied to your account.

Please allow 1-2 billing cycles for credit to appear on statement for returned items or cancelled orders. Shipping charges are non-refundable.

If a charge back occurs due to do no recognize the vendor that you used to get your merchandise from for any reason. You will be charged $50 for research and processing time involved for disputing the charge back of this nature or a dispute that is presently being resolved. Please make you best effort to contact Customer Service via email at CustomerCareCenter@1-800-GetSilly.com so we have documentation of any and all disputes that we can resolve before a charge back is placed.

If you do not request a RMA number from our Customer Care Center by eMail confirmation (custserv@1-800-getsilly.com) before returning merchandise to 1800GetSilly, otherwise you will be assessed a 50% restocking charge less shipping and handling. You must send your package back via usps standard, merchandise confirmation is required, so that we can ensure proper credit to your account. If you request an RMA number you will be assessed a 25% restocking charge less shipping and handling. The remaining balance will be credited to you. The restocking fee may vary depending upon the circumstances. ******************************************************************************************************************* Please Note: No discount and or free shipping coupon codes are are allowed to be used or excepted on WEDDING FAVOR orders under $350.00. All Wedding Favor Orders are subject to a 50% restocking fee ONLY when the order has shipped and then cancelled and or the date for the occasion is not specified in the comments area of the order form and the items are returned less the shipping and handling fee. ******************************************************************************************************************* USPS Standard & Priority Mail Shipping - If you placed an order on Monday your order will processed within 24 hours and shipped on Wednesday. If you need your order sooner then the Standard or Priority Mail Service (the United States Postal Service does NOT guarantee delivery of priority mail so 1-800-GetSilly can NOT guarantee the delivery by Priority Mail), we advise that you select the USPS Express Mail or Fedex Premium options to insure that your package will be delivered by the Date that you specified in the comments area of the order form when placing your order. Please call 1-800-GetSilly for further information on 2 day or over night shipping options. _____________________________________________________________________________ International Orders: Any and all custom charges are at the expense of the recipient. We do not pay for custom charges or any other expenses associated with the order process once it leaves the USA facility.

We can not guarantee delivery on International Orders for a specific date unless it is ordered 45 days prior to that date.

There is NO 2 to 3 day priority and or Express shipping available for international orders. We use the Standard 14 day shipping method for international orders and it can take up to 30 days to be received depending upon customs and shipping destination. ____________________________________________________________________________________ If you have any questions concerning our shipping methods, please contact us at custserv@1800getsilly.com ******************************************************************************************************************* Finale Sale items are as is and not returnable. These items are specified on the site for example: Gas Family - Finale Sale ******************************************************************************************************************* 1-800-GetSilly Terms and Conditions

The customer understands that any purchase brings with it certain inherent risks. If you purchase anything from 1-800-GetSilly your order is considered an acknowledgment that you agree to the following terms and conditions.

You agree to hold harmless 1-800-GetSilly from any damage or injury caused by products sold on the 1800GetSilly.com site. Our maximum liability to you is the amount you paid for the items purchased.

1-800-GetSilly Privacy Policy

1-800-GetSilly.com does not require personal information from visitors in order to gain access to any part of 1-800-GetSilly.com . Any requests for personal data is entirely voluntary. For instance, you may be required to submit personal information to purchase products online, or to fill in e-mail address for a brochure.

Please keep in mind that we want to provide you with the best online experience possible at 1-800-GetSilly.com. Information that is gathered on line is used to improve our web site’s content or to respond to user’s request for information to purchase merchandise. In addition, we may use the information gathered to conduct internal marketing analysis to improve our web site for our users. Children under 13 must seek parental consent before sending in any type of information.

Accuracy and Security

Questions regarding our privacy policy, the accuracy of your personal information or the use of the information collected should be directed via e-mail to privacypolicy@1-800-getsilly.com or you can reach us by faxing to attn: Privacy Policy 516.897.6214. You can also write us at:

1-800-GetSilly Attn: Web Privacy Policy PO Box 217 Bethpage, NY 11714

We use our best efforts to ensure the security of personal information submitted by users. When collecting credit card information for online purchases, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it. When we collect other information from our users, it is stored in an area where the general public does not have access to it.

Note: 1-800-GetSilly.com reserves the right to update this policy at any time.

Please read these terms of use carefully before using this site.

By using this site, you acknowledge your agreement to be bound by these terms of use. If you do not agree to be bound by these terms of use, please do not use the site.

Ownership and Reproduction of 1800GSC Materials. The contents of this Web site (the "1800GSC Materials") may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed, in whole or in part, for any purpose other than individual viewing of this Web site, without the express prior written consent of 1800GSC. Modification of the 1800GSC Materials or use of the 1800GSC for any purpose will constitute a violation of the copyrights and other rights of 1800GSC. For purposes of this Agreement, the use of any 1800GSC Materials on any other Web site or networked computer environment is prohibited.

Linked Sites. 1800GSC, whether affiliated or not affiliated with sites linked to this ("Linked Sites"), is not responsible for their content. The Linked Sites are for the convenience of the user only, and may be accessed by the user only at the user’s own risk.

Ownership of Submission. 1800GSC asks that the user not send 1800GSC any original creative materials. While 1800 GSC values users’ feedback on this site, 1800GSC requests that users be specific in their comments on the site, and not submit any creative ideas, suggestions, or materials. If users do send 1800GSC creative ideas, suggestions, ideas, notes, drawings, concepts or other information (collectively, the "Information"), the Information shall be deemed to become, and shall remain, the property of 1800GSC. None of the Information shall be subject to any obligation of confidence on the part of 1800GSC, and 1800GSC shall not be liable for any use of disclosure of all or part of the information. Without limiting the foregoing, 1800GSC exclusively own all now known or hereafter existing rights to the Information of every kind and nature throughout the world, and shall be entitled to unrestricted use of information for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Information.

Disclaimer of Warranties. The materials on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, 1800GSC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability or fitness for a particular purpose. 1800GSC expressly disclaims any warranty that the functions contained in the materials appearing on this site will be uninterrupted or free of errors, that defects will be corrected, or that this site or the server that makes this site available are free of viruses or other harmful elements. 1800GSC makes no warranties or representations, express or implied, regarding the use of the materials appearing on this site with regard to their correctness, reliability, accuracy, or otherwise. Neither 1800GSC nor its affiliates or its content providers shall be responsible or liable to any person, firm or corporation for any loss, damage, injury, claim or liability of any kind or character based on resulting from any information contained on this site.

Content of Submission. The user shall not submit to this site material which (a) liable, defame, invade privacy, or are obscene or pornographic; (b) infringe the intellectual-property rights, including copyrights, of any third party; (c) violate any law or regulation; (d) advocate illegal activity; or (e) advertise or otherwise solicit funds or are a solicitation for goods or services. The user agrees to indemnify 1800GSC and its officers, director, employees and affiliates from and against any and all third-party claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, resulting from user’s submission of any materials in violation of the foregoing restrictions.

Governing Law; Invalidity of Separable Provisions; Entire Agreement. This Agreement shall be construed and governed in accordance with the laws of the state of New York, U.S.A., regardless of the place or places of its physical execution and performance. If any term or provision of this Agreement is for any reason held to be invalid, such invalidity shall not affect any other term of provision had never been contained in this Agreement. This Agreement contains the entire understanding of 1800GSC and user with respect to its subject matter.